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Does SMI manage residential properties?SMI conducts residential property management, including, condos, townhomes, and apartment buildings. Our team is dedicated to providing top-notch management services for property owners, handling everything from tenant screening and placement to maintenance and financial reporting. If you have a portfolio of residential units, SMI is here to help streamline the management process and maximize your investment.
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I'm headed south for the winter, can you manage my home for me?No. We are happy to make room in our portfolio for your multi-unit project. Unfortunately, we cannot dedicate all of our resources to just one single-family residential home.
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I just acquired an industrial building, can Stoneleigh help?Congrats and yes, SMI specializes in property management for industrial buildings, offering a range of services to meet your needs. Our team can assist with finding and screening tenants, maintenance and repairs, rent collection, lease enforcement, and more. We understand the unique challenges of managing industrial properties and are dedicated to maximizing the value of your investment. Contact us to discuss how we can tailor our services to meet the specific requirements of your new industrial building.
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What does a property management company do?SMI is dedicated to managing all aspects of your property to ensure its long-term value, profitability, and overall success. Our services include but are not limited to tenant placement, rent collection, property maintenance and repairs, financial reporting, and legal compliance. We strive to provide a stress-free experience for property owners by handling the day-to-day responsibilities of managing their investment, allowing them to maximize their returns and minimize their workload. Our team is committed to maintaining open communication, transparency, and professionalism in all of our interactions with property owners, tenants, contractors and suppliers.
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What makes Stoneleigh stand out from other property management companies?A: SMI stands out from other property management companies due to our commitment to excellence in customer service, our proactive approach to property maintenance and management, and our tailored solutions for property owners. Our team is dedicated to providing personalized attention to each property we manage, ensuring that both property owners and tenants receive the highest level of care and support. We also prioritize open communication and transparency, keeping our clients informed every step of the way. Trust SMI to go above and beyond in managing your property with the utmost professionalism and integrity.
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What specific services do you offer?At SMI, we offer comprehensive property management services including tenant screening, rent collection, property maintenance, financial reporting, budgets, lease enforcement, and 24/7 emergency support. We also handle all aspects of property marketing, from listing and advertising to showing and screening potential tenants. Our goal is to minimize the burden on property owners while maximizing the return on their investment. With our expertise and dedication, we strive to ensure that your property is well-maintained, profitable, and hassle-free.
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I have some connections, what if I only need some of your services, not all of them?At SMI, we understand that every client's needs are unique. Whether you need full-service property management or just a few select services, we are here to accommodate your specific requirements. Our flexible service options allow you to tailor our services to meet your individual needs. Whether it's leasing, maintenance, financial reporting, or any other aspect of property management, we can customize a package that suits your situation. Our goal is to provide the highest level of service, regardless of the scale of your needs, and ensure that you receive efficient and effective solutions for your property management needs. Contact us to discuss your specific needs and find out how we can assist you.
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What kind of rent increase am I going to get if I am an industrial tenant?At SMI, we understand that as an industrial tenant, you may have concerns about potential rent increases. Our approach to rent increases is transparent and fair. We strive to maintain open communication with our tenants and aim to provide reasonable and manageable rent adjustments. Any potential rent increase is typically based on factors such as market conditions, property improvements, and operational costs. We also take into consideration the terms outlined in your lease agreement. Our goal is to work collaboratively with our industrial tenants to ensure a mutually beneficial rental arrangement. If you have specific questions or concerns regarding rent increases, we encourage you to reach out to our property management team for personalized assistance.
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Are you open at night or on weekends and holidays?At SMI, we understand that property management needs can arise at any time, which is why we offer 24/7 emergency number , 289-685-7427. Our team is available to address urgent issues (such as a fire or a flood) that may occur outside of regular business hours, including nights, weekends and holidays. While our office may not be fully staffed outside of standard business hours, we prioritize prompt responses to emergency requests to ensure the safety and satisfaction of our tenants and the protection of our clients' properties. Our commitment to providing reliable and accessible property management services sets us apart as a trusted partner in maintaining and safeguarding your investment.
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I want to rent one of your vacant units but I have a realtor, will you work with him?Yes, at SMI, we understand that many individuals prefer to work with a realtor to help them find a rental property. We have experience working with real estate agents and are more than happy to collaborate with your realtor to facilitate the rental process. Your realtor can accompany you on property viewings, assist with negotiations, and help navigate the rental application and lease agreement. We value clear communication and transparency, so we are committed to working in tandem with your realtor to ensure a smooth and successful rental experience for all parties involved. Please feel free to inform us of your realtor's involvement, and we will gladly coordinate with them to assist you in finding your ideal rental property with SMI. On the other hand, you do not need a realtor, we will be there to walk you through the process step by step.
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